Brand New: Brand New, Factory Sealed and never opened.
Flawless: Looks & Functions Like Brand New With Not A Single Mark On It - Battery Health At Least 85%
Good: Signs of light use - 100% Fully Functioning - Very few and barely noticeable scratches. No chips, Dings, or Dents - Battery Health At Least 85%
Fair: 100% Fully Functioning - Might Have Many Screen Scratches and/or Heavy Wear On The Sides and back. No Cracks or Broken Glass - Battery Health Of At Least 80%
Poor: Fully functioning but has a cracked screen and/or back and shows heavy use. This also includes iPhones with Non Apple replacement parts that are typically shown as a warning under settings
Broken: The device does not work properly. This includes but is not limited to not powering on, non-working cameras, bad Face ID, non-functioning microphones and/or speakers.